1. What is Better Employee?

Better Employee is a lease-to-buy program designed for employees of any onboarded companies at Better Employee program. Employees can lease-to-buy products and services from a variety of categories at a fixed term by paying monthly leasing amount.

2. Which products and services are available at “Better Employee”?

Products & Services from a variety of categories such as Electronic Devices, Home Appliances, Lifestyle and many more categories are available at the Better Employee program.

3. Who is eligible to apply “Better Employee”?

Employees from the companies registered in Myanmar which are onboarded at Better Employee program can apply “Better Employee” lease to buy program. 

4. Can I order multiple products at the same time?

Currently, multiple products cannot be ordered at the same time, but you can checkout each of your order multiple times.  

5. What is available lease-to-buy tenure?

Available lease to buy tenure is 6 months and 12 months. You can choose the repayment term at your convenience. 

6. Are there any administrative fees?

Yes, there is an administrative fee 3% of the product price. The admin fee needs to be paid via WavePay Biller account before you collect the product and it will not be refundable.

7. Is the downpayment mandatory to apply at “Better Employee”?

Downpayment is mandatory to apply at “Better Employee”, and you can choose starting from minimum 20% down payment to maximum 70% down payment of the product price. 

8. How can I register at “Better Employee”?
  • Your organization must be eligible for Better Employee. (Eligible organization list is shown during the registration).
  • You must have WavePay level 2 account to apply for the program.
  • Register your account with Name, NRC, Email, WavePay Level 2 account number and Organization name.
  • Your account is successfully submitted, wait for the approval and you can make your very first order.
9. How can I make an order at “Better Employee”?

Once you have successfully registered, you can place your order as follows:

  • Login to employee.better.com.mm.
  • Click the product that you want to lease-to-buy.
  • Choose the Variant, Down Payment Amount, Repayment Period, Monthly Repayment Amount, Administrative Fee, Pick up Location and check the minimum salary required amount.
  • Click “Order Now.”
  • Fill in the checkout form and upload the required documents.
  • Preview the contract and sign.
  • Accept T&C and submit the order.
10. Which documents are required to lease-to-buy?
  • NRC front & back
  • Household list
  • ID selfie with NRC
  • Proof of Address
  • 6 months Bank Statement
  • Company Recommendation Letter
11. What is an ID selfie with NRC?

ID selfie is taking a selfie image of yourself holding your NRC/Passport near your face. Information on NRC/Passport must be clear and visible in the image.

12. What is Proof of Address?

Proof of Address is a receipt slip which includes your permanent address, for example Internet Bill Slip, house rental contract, first page of the bank book with your address, bank statement with your address or Meter Bill Slip. 

13. What is a signed contract?

Signed contract is a lease-to-buy agreement contract which you can see on the Check Out page while you are making an order. Please read thoroughly first and sign the contract. Click “Done Signing” and download the contract.  

14. How can I know my application status?

We will inform you about your application approval status within 2 working hours via Email and SMS. after your successful lease-to-buy application. You can check your order status on the Better Employee website à My Account à Orders.  

15. How can I pay the monthly lease-to-buy repayment amount?

You can pay monthly repayment amount via Better Biller Account in WavePay. Please see below steps of how you can make payment via our Better Biller Account in WavePay.

  • Click “Others” menu at WavePay application’s home page.
  • Go to “Bill Payments” tab and choose “Better” logo.
  • Enter Name, Order ID, NRC, and Amount and click “Continue.”
  • Continue your payment transfers by entering the password.
  • We will verify your monthly repayment to Better.
16. What if my repayment is late?

If your repayment is late, we will auto-deduct the monthly repayment amount from your WavePay verified phone number which is provided by you when you register at Better Employee. 

17. What if my WavePay account doesn’t have enough balance by lease to buy repayment date?

We will deduct the available amount from your WavePay account and penalty charges will be applied for late repayment if repayment is not successful on lease-to-buy repayment date. 

18. How will penalty charges be calculated?

A late fee of MMK 2,000 will be charged per day and will be calculated based on the number of late days. 

19. What will happen if I want to repay all my outstanding lease-to-buy amount early?

You may repay all your outstanding lease-to-buy amount early and we are not charging any fees. No reduction or changes in lease fees for early repayment. 

20. I have difficulty accessing my WavePay account and I missed my repayment deadline. What will happen?

We will deduct the available amount from your WavePay account. You will have a grace period of 5 days and need to pay the monthly repayment amount within 5 days. If you are late again, you will be charged a late fee of MMK 2,000 per day as penalty charges. For repayment through other payment channels, contact us for details. 

21. How can I contact about my queries?

For “Better Employee” lease to buy related queries, you can contact 8:30 AM to 4:30 PM daily at Better Hotline: 09949238837 or 09949BETTER and Email: hello@better.com.mm 

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